Micro Touch & Consult
Microsoft Consult
  • Home
  • Main Menu
    • Rectangle
    • Leadership >
      • Leadership
      • Organizational Culture
      • Innovation and Change
      • Strategy
    • Projectmanagement >
      • Risks within organizations
      • Procurement & Supply Chain
      • Operations Management
      • Case Loud & Clear
    • Software Development
    • Computer History
  • Contact
  • SCRUMARA

Strategy


Picture
Copyright (c), Micro-Touch & Consult (TM), 2015

Good Strategy and Bad Strategy and why it matters

London school of economics and political science

Keywords

Strategic Leadership - Strategic Thinking - Different Levels of Strategy - PESTLE - SWOT - Competition - Strategy Models - Linear Strategy - Adaptive Strategy - Interpretive Strategy - Strategy and Innovation - Strategy and Change

Produced by: Micro-Touch & Consult, 2012
Introduction
Strategic  thinking  and  strategic  leadership  transcend  plain  leadership.  Leadership  is  more  about directing the organization to some goal and future, which is set by strategy. This strategy is defined and characterized by strategic thinking and strategic leadership which set the stage for leadership within the organization (Yukl, 2006 and 2007;Johnson et al 2008, Kaplan, 2001).  

The  characteristics  of  strategic  thinking  and  strategic  leadership  are  additions  to  the  theories  of leadership  and  they  are complementary.  These  strategic  characteristics  are  described  within frameworks and types of strategic leadership and strategic thinking. There exist different models which can be used to describe strategy and how it can be used. It is necessary to make choices out of these models, frameworks and types when trying to give a clear and relative short overview of the concepts of strategic thinking and strategic leadership (Johnson et al, 2008, Kaplan, 2001).  

In  this  assignment  these  choices  are  made  and  from  a  short  overview  about  strategic  thinking  and strategic leadership, several types are described. Following this introduction, these elements are used within  an  analysis  of  some  models of  strategic leadership.  This  context  is  then  linked  to  change  and innovation related to strategy. The focus of this analysis is the place of innovation and change within this strategic process and what characteristics are relevant. 


Strategic Leadership
Strategic leadership is more than the process of influencing an organization to understand and agree what needs to be done and how it can be done effectively. Strategic leadership is focused on the external direction of the organization and how the organization must be guided to reach strategic goals. The strategic leader is able to formulate a vision of where to go and how to get there. A good strategic leader knows how to align the formulated strategic leadership style to the context of the organization (Johnson, 2008;Kaplan & Norton, 2000). Strategic Leadership is not a static phenomenon.

The style of strategic leadership must be tailored to the context in which it is used and the most successful leaders are able to do that. Middle managers are more seen as the implementers of the strategy chosen by strategic leaders. These middle managers are well suited to improve and sustain quality, processes and other strategy related activities defined by strategic management. This middle management layer is not on its own strong and well-focused enough to create and align an entire organization on strategy (Johnson et al, 2008; Kaplan, 2001).

Strategy is not a one man show or the sole responsibility of one strategic management layer. Different management layers contribute to implementing, sustaining and exposing the strategy of an organization. Analysis of strategic responsibilities among different management layers within organizations show a fundamental change in how these responsibilities are divided. Strategic leadership is changing and it becomes the responsibility of many people instead of just one strategic top layer. Let middle management do what they are good at and often they know very well how to contribute best to a given strategy (Johnson et al, 2008; Liedtke, 1998; Hughes, 2005; Garrat, 2010; Ghobadian et al, 2004). 

Strategic Thinking
It is interesting to investigate how strategic leadership can be improved. Strategic thinking is the foundation of strategic leadership. Strategic leadership is not just leading a company during day to day operations wherein all the members can perform. Strategic leadership is more than just leadership. Strategic leadership is closely bound to visionary guidance, setting goals and head to it. In a sense, strategic leadership is visionary leadership embedded in proper strategic planning to reach the goals. It is understanding and shaping the future in such a way that it secures realizing the vision (De Witt, 2005;Hughes, 2005).

Strategic thinking is closely linked to the cognitive processes that make it possible to collect and interpret information to form ideas which sustain the competitive advantage of an organization. Strategic thinking is not a process on its own. It is an interaction between people and together this can Strategic Thinking and Strategic Leadership result in a collective process. It is besides a process of the head also a process of the heart and partly a matter of intuition. Strategic thinking must be lifted above the visible level of reality and include also the realm of what is not yet visible. Strategic thinking must also include possibilities which only can be defined when the personal mental models are exceeded. In this sense, strategic thinking is a creative and innovative process where thinking outside the box is a key element of successful strategy implementation (Hughes, 2005;Johnson et al, 2008;Beer, 2009).

Different levels of strategy
Strategy can be approached through different views or models. Planned strategy embraces the opinion that strategy can be centrally planned from out a highly analytical analysis. In this sense it is seen as a rational process. Planned strategy is deliberately moving towards a certain goal while emergent strategy is more comparable with moving away from where the organization is now through small incremental steps (Beer, 2009;Johnson et al, 2008;Holbeche, 2006). 

In contrast with planned strategy, ideological strategy is often based on emotions instead of rational thinking. It is interesting to see that planned strategy is more related to transactional leadership with its numbers and statistics while ideological strategy is more related to transformational leadership where idealized influence is important (Yukl, 2010;Pardey, 2007;Conger, 2006;Johnson et al, 2008;Mintzberg, 1987). 

Pestle, SWOT and competition
External factors are important for an organization and are of influence on the strategic choices. There are two main characteristics of strategy and they are free choice or imposed. It is an interesting question if free choice strategy even does exist. A free chosen strategy is also based on internal and external forces and these forces cannot be neglected even if it is a ‘free choice’ strategy. Imposed strategy is forced  upon  the  organization  by  external  factors  like  important  stakeholders  or  Political, Economic, Sociological,  Technological,  Legal  and  Environmental  (PESTLE)  elements  (Johnson  et  al,  2008;Beer, 2009;Pardey, 2007). 

The PESTLE elements can be used with a SWOT analysis to check the score of the strength, weaknesses, opportunities and threats of the organization. This SWOT analysis based on the PESTLE forces can make it clear where and how the participants in the industry, also known as competitors, are stronger and where the strategy must take note of. This analysis is therefore very useful when a strategic map must be created and taking advantage on competitors is the goal. The strategic map, mainly based on the PESTLE elements and driven by the SWOT outcomes and embedded in competition thinking, can help focus the strategic thoughts needed to relate the strategic vision to the internal and external reality of the organization (Kaplan, 2001;Johnson et al, 2008;De Witt, 2005;Porter, 1998). 

Strategy Models
History
It is useful to place strategy in the context of time. This historical context supports the description of the three models of strategy which is described after this background of strategy in time. Until  the 1960s strategy was  basically  concerned with  the  role of the general  manager.  Harvard  and other universities had courses mainly concerned about what a student would do when taking over the role  of  chief  executive.  Several  influences  were  the  origin  of  the  study  and  teaching  of  strategy. Common sense prevailed theory and research (Johnson et al, 2008). 

Between  the  1960s  and  1970s  the  influence  of  theories  around  corporate  planning  became  more important. Interesting to mention here is the emphasis on trying to analyze the surrounding elements of influence on the organization and which opportunities or threats were most important for the future of the organization (Johnson et al, 2008). 

At first strategy was seen as linear and analytical. Strategy was basically a planned process and from out a  well-planned  strategic foundation,  the organization  was  guided  to  well  defined  goals within  tightly formulated boundaries. This kind of strategy was mostly oriented on profitability and productivity. The environment  supposed  to  be  well  known  or  the  organizations  were somewhat  disconnected  and independent from this surrounding (Chaffee, 1984; Johnson et al, 2008). 

Instead  of  analyzing  everything  and  make  strategic  calculation  on  as  much  parameters  as  possible, scholars argued that it was more beneficial to look at more adaptive ways of implementing strategy. Not the surroundings alone of the organization, but also the force of competition influenced the strategy of organizations.  Attention  for  economic  forces  directed  some  key conceptual  frameworks  in  strategy. (Mintzberg, 1987; Chaffee, 1984; Jonson et al, 2008; Quinn, 1992; Porter, 1998).   

The economic competitive view was replaced by a more ‘biological’ one. The organization as a biological entity  reacts  on  its surrounding  environment  and  competes  with  other  ‘biological’  organizations  to neutralize  threats  and  exploit  opportunities. Strategy  became  the  tool  to  make  these  biological organizations healthy and flourishing. These biological organizations analyze their environment and with an adaptive strategy they interpret the changing environment through innovation and change. (Stacey, 2007;Brown and Eisenhardt, 2008)  

Linear Strategy
Linear strategy can be called a simple sequential view on the strategy process. It has often to do with planned strategy and logical thinking. The linear strategy is characterized by a top management layer not only responsible for strategic definitions, but also responsible for the implementation and guarding of the strategic choices. Middle management is primarily the execution layer of the strategic landscape defined by the upper layers (Johnson  et al, 2008;Chaffee, 1984).  

Linear  strategy  is  often  combined  with  transactional  leadership.  It  is  not  unusual  to  see  this  in combination with long-range strategic planning which was common in organizations in the past. It is seen  as  analytical,  linear,  verbal,  explicit  and without  emotions  and  thus  objective  in  nature.  Many leaders are well trained in this form of strategy (Johnson et al, 2008;Huges, 2005;Collins, 2001;Chaffee, 1984).

It was concluded in later times that strategy is not just a linear process where only objective and rational numbers play a role. It is almost the same conclusion organizations had with transactional leadership, which is also linear in nature. Transformational leadership was formulated and added to the toolbox of leaders.  This  was  done  because  only  the  statistics  brought  failure  and soft  factors  were  needed (Zaleznik, 1977;Bennis and Nanus, 1997;Yukl, 2010;Conger, 2006). 

Adaptive strategy
Because  linear strategy  implementations showed  flaws  in  usefulness on  the  long  term, organizations tried other variations and one of them is adaptive strategy. It is obvious that PESTLE forces make it a tedious  task  to  come  up  with  a  static  planned sequential  strategy.  It  often  occurs  that  external  and internal  forces  change  down  the  strategic  road  and  flexibility  to adapt is  needed  (Johnson  et  al, 2008;Beer, 2009;Kaplan, 2001). 

Being adaptive to internal and external forces almost automatically brings an organization to the use of incremental strategy; implementing strategy in iterations. After defining the initial strategic vision, the road towards that vision can be done in increments after which single loop or double loop learning can be used to make the next increment, or iteration, more effective than the previous increment (Kaplan, 2001;Johnson et al, 2008;Hooijberg et al, 2007). 

Changes in technology and markets demands that organizations are adaptive, flexible and capable of fast  transformations. Adaptive  learning  and  the  Complexity  theory  show  that  complex  systems  have common and predictable patterns of adaptive behavior.  This behavior is sometimes characterized by adaptive  persistence  where  corporate  direction  evolves  from incremental  adjustments  to  unfolding events  which  are  influenced  by  environmental  forces.  For  this  behavior  to  be  most effective  some intelligent opportunism is needed or else the organization is less able to adapt new strategies. It is this adaptive behavior  that  can  help  organizations  face  the  challenges  of  the  current  fast  changing competitive  world  and  make  the transformations  needed  to  survive  (Beer,  2009;Johnson  et  al, 2008;Grant, 2010;Mintzberg, 1987;Liedtka, 1998). 

Interpretive strategy

Lateral thinking is related to problem solving through indirect and creative processes. Lateral thinking makes it possible that identification with external and internal forces is done by thinking outside the box. Lateral thinking can be linked to interpretive thinking in the sense that they both are concerned with the perception of the stakeholders interpreting internal and external forces that influence strategy. It is about orienting metaphors or frames of reference. This is done to let stakeholders understand the organization  and  its  environment  to  get  motivated  for  more  favorable  behavior  towards  the organization. Interpretive strategy is on itself a new approach to strategy and this by definition can be called a lateral oriented strategy (De Bono, 1970;Chaffee, 1984). 

Changing your cognitive map is part of lateral thinking because it makes you able to approach problems in a different way. Creative and innovative minds are often capable of changing their cognitive map to think  outside  the  usual  box.  It  is  also  about creating a  shared  vision  and  aligning  mental  models  of several  stakeholders.  Interpret  the  environment  in  combination  with  the inner  processes  of  the organization and make all elements a part of the strategy (Bono, 1990;Gavetti, 2011;De Witt, 2005). 

Systems thinking stimulate the process of trying to understand how different systems are interrelated and  depend  on  each  other. Systems  thinking  as  related  to  interpretive  strategy  make  it  possible  to interpret the environment of the organization to define how the inner structures can be adapted to it. It is  about  thinking  in  time  and  related  to  hypothesis  thinking.  Make inferences  based  on  intuitive analytical interpretations of the organizations present and future strategic possibilities, to be able to adjust the strategy to changing realities (Liedtka, 1998;Mintzberg, 1987;Senge, 2006). 

Interpretive  strategy  is  also  related  to  having  a  holistic  understanding  of  the  organization  and  its environment to create a vision of the future of the organization, which is true systems thinking based on the organization’s values, opportunities, possibilities and values. Associative thinking can be useful for correct interpretation of distant opportunities. It helps to associate with businesses in other industries for better alignment of own strategy and for the interpretation of yet unknown realities which would otherwise stay invisible and under the strategic radar (Bonn, 2001;Gavetti, 2011). 

Strategy and innovation
It  is  reckoned  that  highly formalized  strategic  systems of  planning  tend  to  be  rigid  and  rather  static. When  this  is combined  with  detailed  mechanisms  of  control  than  it  can  result  in  an  inflexible  and hierarchical organization where innovation is made difficult to come to fruitiness. For this to prevent it is important  to  get  people  outside  their  working environment,  for  brainstorming  new  ideas  which otherwise would stay under the surface (Johnson et al, 2008). 

Innovation is needed to go beyond your cognitive map. Your cognitive map guides your priorities during certain situations and determines which issues get priority. It is important that a strategic leader is able to align his cognitive map to the strategic situation of the organization and act accordingly (de Witt, 2005). 

There  is  a  tension  between  logical  thinking  and  creative  thinking,  which  has  an  effect  on  innovative strategic  decisions which  can  result  in  rigid  and  static  behavior  that  could  paralyze  the  strategic flexibility of an organization. Logical and rational thinking is needed to overcome cognitive maps and to transcend  organizational  folklore or  subjective  and  personal assumptions.  This  is  in  the  line of  linear thinking, but adaptive and interpretive strategy is on itself more in line with creativity and innovation (Chaffee, 1984;De Witt, 2005). 

Pure linear thinking seems to prevent the mind to stay open for other perspectives outside the rational strategic plans. In that sense it is the enemy of innovation and creativity. Systems thinking activate and stimulate the open mind to see the broader perspectives of situations and the context of adaptive and emergent strategy. Systems thinking makes the strategic process more connected to reality and creates a sense of where we are, where we want to go and how we can get there (Johnson et al, 2008;Hughes, 2005;Chaffee, 1984). 

Lateral thinking has everything to do with thinking outside the box. It needs some mental creativity to be able to use it. Innovation happens also through using unorthodox think patterns and that is where Lateral thinking can be of help. Strategic planning is closely related to the implementation of strategy whereas strategic thinking is a creative process where innovation has its place and should be used to align  the  organizational  strategy  to  the  changing  environment  of  the  organization.  Innovation can optimize the  strategic  flexibility  of  an  organizations  inner  and  outer  adaptability.  It  seems  to  form  a natural combination with adaptive strategy (Mintzberg, 1999;Bono, 1990;De Witt, 2005;Sloan, 2006). 

A  learning  organization  is  often  able  to  see  more  than  its  own  perspectives.  Through  learning  and adapting it is putting organizational thinking in a wider context and tries to see the whole picture. This ability  for  a  wider  view  is  perhaps comparable with  the  systems  thinking  perspective  and  also  with associative  thinking,  to  create  better  innovative  ideas  and  stimulate creativity  (Gavetti,  2011;Senge, 2006;Liedtka, 1998;Beer, 2009).  

Strategy and change
It is being said that today’s leader needs to be that lateral thinker which is better equipped for fast and discontinuous change. The more conventional leader is better suited for command and control and slow and incremental changes. The lateral leader is more focused on initiating the innovative and creative parts of the team by taking some risks and entrepreneurial endeavor. Change is managed by making it happen  through  innovative  subordinates.  Followers  are  important  and  the  vision  of  change  must be constantly communicated to make it a permanent element of the creative and innovative mind of the organization (Kotter, 1996; Sloane, 2003; Johnson et al, 2008). 

Change  is  an  important  element  of  strategy.  This  change  is  often  difficult  because  of  organizational culture and heritage of resources. Change even gets worse when there is a top strategic management layer  afraid  of  taking  hard  decisions  and  lower layers  with  a  lack  of  taking  accountability  for  certain actions.  Strategy trees can help to clarify how the elements of the organizational strategy are related to each-other and why they are related in such a way. Furthermore this strategy tree can also make it more clear who is responsible for what and how these responsibilities relates (Beer, 2009; Johnson et al, 2008; Kaplan, 2001). 

Transformational leadership is about people and transactional leadership is more concerned with the tasks at hand. It is said that transformational leadership makes people owner of decisions and let them feel more involved. Transformational outcomes of leadership tend to be more endurable than changes resulting  from  task  driven  leadership.  This  transformational  leadership  is probably  also  related  to transformational  strategy  and  they  form  the  right  combination  to  change  and  transform companies where the people are not highly committed to the organizational strategic goals (Johnson et al, 2008; Holbeche, 2006; Kotter, 1996). 

Creativity  is  related  to  hypothesis  driven  strategy.  Through  experimentation  creating  and  developing hypotheses and test them during the implementation of a certain strategy. This is both an analytical and creative  process and  can  be  used  to implement  innovative  strategic  hypotheses.  It  needs  associative thinking  and  being  able  to  analyze  your  own  and  others mental  representations.  It  is  comparable  to single  and  double  loop  learning  through  and  with  your  own  and  other  mental models  (Bonn, 2001;Senge, 2006; Liedtka, 1998;Gavetti, 2011;Hofstadter, 2008) 

Conslusion
Strategic thinking and strategic leadership is an essential part of the well-being of an organization. This is true for both the private and the public sector; a strategy is elementary and strategic thinking a key element to make it successful. This must be done within certain well-known boundaries or it will be strategy on the run and hardly effective. For this to take place, it is essential that the context around strategic  thinking  and  strategic  leadership  is  well  understood.  That  implies  knowing  the  types  of strategy, some models of strategy and how they are applicable to the organization at hand. 

The  organization  functions  as  an  organism  and  it  need  to take  proper care to  its  body  as  well  as  its surrounding environment.  The  body  can  only  be  maintained  when  proper  attention  is  given  to  the choice and forming of its living space. This means having an internal as well as an external strategy. It is impossible to make this effective without a proper foundation of strategic knowledge. 

Strategic  leadership  is  not  a  phenomenon  on  its  own  but  it  is  carried  by  many  related  leadership theories  and  having  a good  inside  knowledge  of  this  building  of  psychological  and  business  related elements,  seems  to  be  an  essential  part  of the  success  of  bringing  strategic  thinking  and  strategic leadership  to  a  successful  implementation.  Many  situations  and organizations  can  be  used  as  an example of how this building of essential knowledge is unknown or unheard of or is not used properly. 

Strategic leadership models and frameworks should be defined to give the mission and vision of the organization a  realistic chance to succeed.  Knowledge  alone  is  not  enough.  It  is  the mastery  level of strategists that seems to be the key element of making the static knowledge dynamically applicable.  

Picture